Refund Policy for Linkoon.com
Last Updated: 01 February 2025
At Linkoon, we strive to provide high-quality services. If you are not completely satisfied with your purchase, you may be eligible for a refund under the conditions outlined below.
1. Eligibility for Refunds
- Refund requests must be submitted within 7 days of the original purchase date.
- Only first-time purchases of a paid subscription or service are eligible for refunds. Renewals and recurring payments are non-refundable.
- Refunds will not be issued for services that have been used or consumed.
2. Non-Refundable Services
The following services are non-refundable:
- Custom or personalized services.
- One-time transactions such as URL shortening, QR code generation, or file-sharing services that have been successfully completed.
- Any digital product or service that has been delivered or accessed.
3. How to Request a Refund
To request a refund, please contact us at help@linkoon.com with the following details:
- Your full name and email address associated with the purchase.
- The order number or transaction ID.
- A brief explanation of why you are requesting a refund.
Refunds, if approved, will be processed within 10 business days and credited back to the original payment method used for the purchase.
4. Refund Processing & Conditions
- If a refund is approved, the amount refunded will exclude any processing fees charged by payment providers.
- Linkoon reserves the right to decline a refund request if it does not meet the conditions stated in this policy.
- Abuse of our refund policy (e.g., repeated refund requests) may result in account suspension or termination.
5. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes are made constitutes acceptance of the revised policy.
6. Contact Us
For any questions regarding this Refund Policy, please contact us at help@linkoon.com